Thursday, 25 August 2011

Scandalous Restaurant Review Prompts the Question Is Good Service Dead

Critics like me deserve some blame for the current proliferation of impossibly low service standards in so many casual New York restaurants.

We tend not to censure lackadaisical conduct, thinking this is what customers want and that we would appear out of touch if we disapproved. In fact, the article I was planning to write most likely wouldnt have dwelled on the egregious manners Id encountered...


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